Privacy Policy

Privacy Policy  
Last updated: 15.03.2026  

This website is operated by Calen EOOD, Bulgaria.

This Privacy Policy describes how VivaMae by Élanora collects, uses, and protects your personal data when you visit or make a purchase from our website.

1. Information We Collect  
We may collect the following types of personal data:

- Personal information such as name, email address, phone number, and shipping address when you place an order or contact us  
- Payment information (processed securely via third-party payment providers such as Stripe)  
- Technical data such as IP address, browser type, and device information  

2. How We Use Your Information  
We use your personal data to:

- Process and fulfill orders  
- Communicate with you regarding your order or inquiries  
- Improve our website, services, and user experience  
- Send marketing emails only if you have given explicit consent  

3. Legal Basis for Processing (GDPR)  
We process your personal data based on:

- Contractual necessity (order fulfillment)  
- Legal obligations (tax and accounting requirements)  
- Your consent (marketing communications)  

4. Sharing Your Information  
We do not sell or rent your personal data.

We may share your data with trusted third parties such as:
- Payment processors (e.g. Stripe)  
- Shipping and logistics providers  

These providers process data only to complete your order.

5. Data Security  
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

6. Cookies  
Our website uses cookies to improve user experience, analyze traffic, and support website functionality. You may disable cookies in your browser settings.

7. Your Rights (GDPR)  
You have the right to:

- Access your personal data  
- Request correction of inaccurate data  
- Request deletion of your personal data  
- Restrict or object to processing  
- Withdraw consent at any time  

8. Data Retention  
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Contact  
If you have any questions about this Privacy Policy or your data, please contact us:

Email: vivamaeelanora@gmail.com