Terms & Conditions

Welcome to VivaMae by Élanora. By accessing and using this website, you agree to the following Terms & Conditions.

1. General Information

This website is operated by Calen EOOD (doing business as VivaMae by Élanora), Bulgaria.

By using this site and purchasing our products, you agree to comply with these Terms.

2. Products & Information

Our products are dietary supplements intended to support general well-being.

They are:

Not intended to diagnose, treat, cure, or prevent any disease
Not a substitute for a balanced diet and healthy lifestyle

Always consult a healthcare professional if you are pregnant, nursing, or under medical treatment.

3. Orders & Payments

All orders are subject to availability and confirmation.

We reserve the right to:

Refuse or cancel any order
Limit quantities
Update product prices at any time

Payments must be completed before order processing.

4. Shipping

We aim to process and ship orders promptly.

Delivery times may vary depending on location.
We are not responsible for delays caused by courier services or external factors.

5. Returns & Refunds

Please refer to our Refund Policy for full details.

Due to hygiene reasons, opened products cannot be returned.

6. Intellectual Property

All content on this website (text, images, branding, design) is the property of VivaMae by Élanora.

You may not copy, reproduce, or distribute any content without written permission.

7. Limitation of Liability

We are not responsible for individual reactions when products are used outside of recommended guidelines or without professional advice.

We are also not liable for:

- Misuse of our products

- Individual reactions or sensitivities

- Indirect or consequential damages

Use of our products is at your own responsibility.

8. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting on the website.

9. Governing Law

These Terms are governed by the laws of Bulgaria and applicable European Union regulations.

10. Contact

For any questions, contact us at:

Email: vivamaeelanora@gmail.com

Terms & Conditions